Frequently Asked Questions
Starting therapy often comes with practical questions. This page shares information about fees, payment, insurance, privacy, and what to expect when working with Tiny Therapy Collective. If you do not see your question here, you are welcome to reach out.
Getting Started
No. You do not need a referral to book therapy with us. You are welcome to reach out directly to schedule a free consultation or begin therapy.
Most clients begin with a free 15-minute consultation. This is a chance to ask questions, share what you are looking for, and explore whether Tiny Therapy Collective feels like a good fit. From there, we will help you book your first session.
Fees and Payment
Our fees start at $150 for an individual therapy session and vary depending on the service and the therapist you work with. Each therapist's fee can be found on their profile page. We will review current rates with you during the consultation so you have clear information before booking.
Yes. We offer a free 15-minute consultation to help you decide whether therapy at Tiny Therapy Collective feels right for you.
Payment is collected electronically using a secure payment system. We accept payments via e-transfer and credit cards. Details about payment methods and timing will be shared before your first session.
Some therapists may offer limited reduced-fee options depending on availability. You are welcome to ask about this during your consultation. In addition, you can check out our Affordable Therapy page for current offerings.
Insurance and Receipts
Many extended health insurance plans cover psychotherapy. Coverage depends on your specific plan and provider.
Yes. We provide receipts that you can submit to your insurance provider for reimbursement.
At this time, we do not offer direct billing. Most clients pay for sessions upfront and submit receipts to their insurance provider.
In-Person and Virtual Therapy
Yes. We offer both in-person and virtual therapy and can help you decide which option feels most supportive for you right now.
For many people, virtual therapy can be just as effective as in-person therapy. The quality of the therapeutic relationship matters most, and our therapists are experienced in providing thoughtful care online.
In many cases, yes. This depends on therapist availability and your needs. You can talk with your therapist about what feels most supportive as things change.
Privacy and Confidentiality
Yes. Therapy sessions are confidential and follow professional and legal standards for privacy, with a few standard exceptions related to safety that your therapist will review with you.
Yes. Virtual sessions are held using secure, privacy-compliant platforms designed to protect your confidentiality.
Working With a Therapist
Finding the right fit is important. During your consultation, we will talk about your goals, preferences, and concerns and help match you with a therapist who aligns with your needs.
It is very common to feel unsure. You do not need to be certain before starting. Many people begin therapy with questions or mixed feelings, and your therapist will meet you where you are.
Your comfort matters. If at any point you feel a different therapist might be a better fit, we can support you in making a change.
Scheduling and Cancellations
Most clients attend therapy weekly or biweekly, but this can vary depending on your goals and circumstances. Your therapist will work with you to find a rhythm that feels manageable.
We ask for 48 hours notice if you need to cancel or reschedule a session. Late cancellations and no shows for appointments are subject to up to the full fee for the session. Specific cancellation policies will be reviewed with you before your first appointment.
